Shipping &
Returns
We ship to most countries around the world from our trusted supplier network.
Standard delivery time for most destinations. Express options available.
Every order comes with a tracking number sent directly to your email.
Delivery Times
Delivery times are estimates and begin from the date your order is dispatched, not the date of purchase. Processing time is typically 1–3 business days.
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| Europe | 7–12 business days | 3–5 business days |
| United States & Canada | 10–15 business days | 5–7 business days |
| United Kingdom | 7–12 business days | 3–5 business days |
| Australia & New Zealand | 10–18 business days | 6–9 business days |
| Rest of World | 12–20 business days | 7–12 business days |
Shipping Costs
| Order Value | Standard | Express |
|---|---|---|
| Under $50 | $4.99 | $12.99 |
| $50 – $100 | $2.99 | $9.99 |
| Over $100 | Free | $6.99 |
Please note: International orders may be subject to customs duties and taxes charged by your country. DecoGlory is not responsible for these additional charges.
Return Policy
We want you to love your DecoGlory purchase. If for any reason you're not completely satisfied, we accept returns within 30 days of delivery.
To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
How to Return
1. Email us at hello@decoglory.com with your order number and reason for return.
2. We'll send you return instructions within 24–48 hours.
3. Pack the item securely and send it using a tracked shipping method.
4. Once received and inspected, we'll process your refund within 3–5 business days.
Non-Returnable Items
The following items cannot be returned: items that have been used or damaged by the customer, items returned after 30 days, and items marked as Final Sale.
Damaged or wrong item? Contact us within 48 hours of delivery with photos. We'll send a replacement or issue a full refund — no return needed.
Refund Process
Once your return is received and inspected, we'll notify you by email. If approved, your refund will be processed to your original payment method within 3–5 business days.
Please allow an additional 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Partial Refunds
Partial refunds may be issued for items that show signs of use, are returned after 30 days, or are missing original packaging. We'll always communicate clearly before processing a partial refund.
Still waiting? If you haven't received your refund after 10 business days, please contact us at hello@decoglory.com and we'll investigate immediately.